Congressman Villanueva’s reply letter to Microsoft
It is necessary to stress that there is no position more anti-competitive than that of the big software producers, which frequently abuse their dominant position, since in innumerable cases they propose as a solution to problems raised by users: “update your software to the new version” (at the user’s expense, naturally); furthermore, it is common to find arbitrary cessation of technical help for products, which, in the provider’s judgment alone, are “old” and so, to receive any kind of technical assistance, the user finds himself forced to migrate to new versions (with non-trivial costs, especially as changes in hardware platform are often involved). And as the whole infrastructure is based on proprietary data formats, the user stays “trapped” in the need to continue using products from the same supplier, or to make the huge effort to change to another environment (probably also proprietary).
I can’t think of anything I could add to this. Read it in its entirety and be amazed at the agility of the congressman’s response. Would that we had leaders of that mettle . . . .