product safety alert

Anyone have any recommendations for hot water dispensers, those faucets that supply near-boiling water? I just had my second InSinkErator unit crap out, this one just outside the warranty period. The unit it replaced lasted 5 years or thereabouts: call me unimpressed.

The ISE H770 should be avoided. There was a recall on it a few years back, after the tank leaked and caused a short circuit, and at least one fire. This image doesn’t make it clear, but the power lead comes out the bottom of the unit: so if there is a leak, the water will naturally pool where the wiring is. In my case, it was running down the power cable.

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This one of mine leaked in the same way and I don’t see the insulation that the recall was supposed to include. Again, I am underwhelmed.
So now to find a replacement unit with a better reputation: ISE makes a lot of the ones you buy under other names, so it pays to look closely.
This design makes more sense: the power cable comes out near the top, and the thermostat and wiring will be behind that nameplate/inspection cover.
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This has been a public service announcement.

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