a refreshing insight

Mena’s Corner: Where did those 22 other people come from?

Last week it finally sunk in that we’ve done an extremely poor job communicating about the growth of Six Apart to our users and to the weblogging community. This silence can be partly attributed to the sort of confidentiality that’s required when working with partners or brokering deals.

This will be worth following: it’s always refreshing to have someone learn from their mistakes and be open about it all.

I’ve been down on SixApart for this very thing: they haven’t communicated well or much with their installed base. Making an effort like this will go along way to bringing those of us who have become disenchanted back into the fold. Admittedly, the emergence of TypePad, the work going into MT Pro, and the firestorm around TypeKey has probably taken up a lot of their time. Let’s hope this channel stays open . . . .