SquareTrade | Building Trust in Transactions
I bought something from an eBay seller (a large liquidator) and have been having some trouble getting the goods delivered. After a couple of fruitless attempts to get any information from them, I decided to enlist a mediator. eBay offers free mediation (I suspect all they do is forward on your complaint to the other party under their name) as well as a low-cost option. A $1.00 item (transaction total: $6.24) doesn’t warrant spending $20 on a mediator: my hope is the more formal reminder of their obligation gets this taken care of.