BBspot – Dell Patents “Reboot and See If That Fixes It” Tech Support Process
Dell Patents “Reboot and See If That
Fixes It” Technical Support Process
Round Rock, TX – Dell announced that they had been granted a patent for the “reboot and see if that fixes it” technical support process, which they pioneered.
“We’re really taking our cue from other industries,” said CEO Michael Dell. “The American Medical Association patented the ‘let’s see if that hurts tomorrow’ treatment plan and General Motors patented the ‘turn it off and start it up again’ fixing process for automobiles.”