Ton’s Interdependent Thoughts: Covey on Management:
“In this interview he declared management of people superfluous. One manages money, stocks, portfolios, and the like, not people. Give people purpose and a course, and then stop interfering with them.
The interview ended with this quote (emphasis mine):
In most organisations there is a lack of trust, and most employees are powerless. In this era of knowledge-workers we still use the industrial model of control, in which we treat people like objects. It is as if we are still practising bloodletting, although we know all about bacteria and how they work.”