CNN.com – Dell saying bye to floppy disk drives – Feb. 7, 2003
[T]he decision to eliminate the floppy drive came following focus group research with customers.
“When we would ask the question to people ‘do you need a floppy,’ the answer to that question would be yes,” he said.
“But when we asked them how long it had been since they used it, they would say six months, a year. Many couldn’t remember the last time they used the floppy drive.”