Error: 500 SC_INTERNAL_SERVER_ERROR
String index out of range: 31
This was the response from an online recruiting service’s job search/registration engine.
Plainly, they have issues, but who doesn’t? The one constant in IT is that something is broken or close to it. The challenge is to a. not be surprised by it, implying some kind of instrumentation and/or an alarm bell of some kind to tell you when it does break, and b. a response. Outages are bad, but not having a plan to resolve them is worse. That means you didn’t know something was failing or you don’t know what needs to be fixed to restore service.
I’ll give these guys a look during business hours and see if they appear any more clueful .